First click on any event you would like to attend . Do not just click on the ” Add to cart ” button !  First Click  on the ” PLEASE CHOOSE YOUR SEAT ” button and you will see the seating chart with the plan of the hall. For your attention, the legend  of the seating map is located in the top left  to help you understand which seat is already taken or in a ” Cart ” of other customers somewhere at the same moment you are buying yours. So click and product button will pop up, click on it to add your seat to the basket. Once you are done, click on the ” Go to cart ” button located in the right down of the seating chart and place your order. When order is successfully placed you will receive email from us with your ticket information and your bill. Before you contact us, please take a look in your spam folder to make sure you do not receive your purchase confirmation with a link to download your ticket. Contact us if need more informations. Thanks